Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 18, 2026 - 01:00 UTC
Update
Update – No Expected Downtime
Following our previous notification regarding scheduled maintenance on January 18, 2026, we would like to provide an update.
Outseer will proceed with the planned maintenance activities in our EMEA datacentres between 01:00 GMT and 07:00 GMT. However, these activities will now be performed with no expected service downtime or customer impact.
Our teams will carry out the maintenance while the system remains fully operational, and service performance will continue to be closely monitored throughout the maintenance window.
Posted Jan 13, 2026 - 06:03 UTC
Scheduled
Outseer will be performing scheduled maintenance in our EMEA datacentres between 01:00 GMT and 07:00 GMT on January 18, 2026.
During this time, our teams will be performing scheduled network updates. We expect up to 180 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during and after this period.
If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers: US: +1 844 268 8733 US International: +1 415 842 3467 Mexico Toll Free: +52 800 283 3431 NZ: +64 800 688 733 AU: +61 1800 268 873 UK: +44 800 640 4688
Posted Jan 05, 2026 - 12:50 UTC
This scheduled maintenance affected: EU (2.0 Transactions, Analytics, Back Office API, Back Office Applications, File Processing, RDR's, Risk Engine, Challenge Flows, Policy Engine).