All Systems Operational

US Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
EU Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
UAT Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Americas Maintenance May 31, 2026 04:00-10:00 UTC

Outseer will be conducting scheduled maintenance in our Americas data centres on May 31, 2026, between 04:00 GMT and 10:00 GMT to further enhance the stability and security of our services.

During this window, our engineers will carry out planned network upgrades and firmware updates. While these improvements are being applied, services will be unavailable for up to 240 minutes. Our operations team will be closely monitoring service performance during this period.

If you have any questions regarding this maintenance, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:


    US: +1 844 268 8733
    US International: +1 415 842 3467
    Mexico Toll Free: +52 800 283 3431
    NZ: +64 800 688 733
    AU: +61 1800 268 873
    UK: +44 800 640 4688
Posted on May 13, 2026 - 15:10 UTC
May 18, 2026

No incidents reported today.

May 17, 2026
EMEA Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 05:37 UTC
Update - Scheduled Maintenance is now completed successfully.
May 17, 05:36 UTC
Update - All services are currently up.  Services were unavailable between 01:02 GMT and 03:11 GMT. 3DS 2.0 Authentication Status "U" was returned for all AREQ requests. We do not expect any further downtime for the maintenance.
May 17, 04:59 UTC
Update - We have started with the Scheduled maintenance as per plan. Will keep you posted .
May 17, 01:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 01:00 UTC
Scheduled - Outseer will be performing scheduled maintenance in our EMEA datacentres between 01:00 GMT and 07:00 GMT on May 17, 2026.

During this time, our teams will be performing scheduled database and network and firmware updates and standard patching for servers. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.

If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 30, 10:43 UTC
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

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