All Systems Operational
US
?
Operational
1.0 Transactions
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
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EU
?
Operational
1.0 Transactions
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
UAT
Operational
1.0 Transactions
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EMEA Maintenance
Jul 17, 04:00-10:00 UTC
Outseer will be performing scheduled maintenance in our EMEA datacentres between 04:00 GMT and 10:00 GMT on July 17th, 2022.
During this time, our teams will be performing scheduled network updates. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 29, 08:13 UTC
During this time, our teams will be performing scheduled network updates. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 29, 08:13 UTC
EMEA Replacement of BO API Certificates
Jul 24, 04:00-10:00 UTC
Update -
Please be advised that the signed certificate chains are now available at https://outseer.force.com/outseervision/s/3dsadv0427-backoffice-api-certs. Customers are strongly urged to follow the instructions found here https://outseer.force.com/outseervision/s/3dsadv0427-backoffice-api-certs as soon as possible to avoid any issues on the date of the certificate replacement.
If you have any questions regarding the new certificates, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jul 6, 10:18 UTC
If you have any questions regarding the new certificates, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jul 6, 10:18 UTC
Scheduled -
The data transmitted over Outseer’s BackOffice API is secured by industry standard signing and encryption certificates. The leaf certificates used by the Outseer will expire on August 17th, 2022. As part of our normal operating process, we will be generating and issuing a new certificate to use.
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by July 7th, 2022. We will enable these certificates within our production environment between 04:00 and 10:00 GMT on July 24th, 2022.
Actions are required by your business and are detailed in this link https://outseer.force.com/outseervision/s/3dsadv0427-backoffice-api-certs. These actions must be completed by July 24th, 2022.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 29, 07:44 UTC
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by July 7th, 2022. We will enable these certificates within our production environment between 04:00 and 10:00 GMT on July 24th, 2022.
Actions are required by your business and are detailed in this link https://outseer.force.com/outseervision/s/3dsadv0427-backoffice-api-certs. These actions must be completed by July 24th, 2022.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 29, 07:44 UTC
Americas Replacement of RGI Certificates
Jul 24, 05:00-09:00 UTC
Update -
Please be advised that the signed certificate chains are now available at https://outseer.force.com/outseervision/s/3ds-adv-0427-replace-rgi-certs. Customers are strongly urged to follow the instructions found here https://outseer.force.com/outseervision/s/3ds-adv-0427-replace-rgi-certs as soon as possible to avoid any issues on the date of the certificate replacement.
If you have any questions regarding the new certificates, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jul 6, 10:19 UTC
If you have any questions regarding the new certificates, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jul 6, 10:19 UTC
Scheduled -
The data transmitted over Outseer’s Generic Interface (also referred to as “RGI”) is secured by industry standard TLS, signing and encryption certificates. The leaf certificates used by the Outseer will expire on August 13th, 2022. As part of our normal operating process, we will be generating and issuing a new certificate to use.
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by July 7th, 2022. We will enable these certificates within our production environment between 05:00 and 11:00 GMT on July 24th, 2022.
Actions are required by your business and are detailed in this link https://outseer.force.com/outseervision/s/3ds-adv-0427-replace-rgi-certs. These actions must be completed by July 24th, 2022.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 29, 07:44 UTC
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by July 7th, 2022. We will enable these certificates within our production environment between 05:00 and 11:00 GMT on July 24th, 2022.
Actions are required by your business and are detailed in this link https://outseer.force.com/outseervision/s/3ds-adv-0427-replace-rgi-certs. These actions must be completed by July 24th, 2022.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 29, 07:44 UTC
Americas Replacement of BO API Certificates
Jul 24, 05:00-11:00 UTC
Update -
Please be advised that the signed certificate chains are now available at https://outseer.force.com/outseervision/s/3ds-advisory-0427-replace-certs. Customers are strongly urged to follow the instructions found here https://outseer.force.com/outseervision/s/3ds-advisory-0427-replace-certs as soon as possible to avoid any issues on the date of the certificate replacement.
If you have any questions regarding the new certificates, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jul 6, 10:18 UTC
If you have any questions regarding the new certificates, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jul 6, 10:18 UTC
Scheduled -
The data transmitted over Outseer’s BackOffice API is secured by industry standard signing and encryption certificates. The leaf certificates used by the Outseer will expire on August 17th, 2022. As part of our normal operating process, we will be generating and issuing a new certificate to use.
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by July 7th, 2022. We will enable these certificates within our production environment between 05:00 and 11:00 GMT on July 24th, 2022.
Actions are required by your business and are detailed in this link https://outseer.force.com/outseervision/s/3ds-advisory-0427-replace-certs. These actions must be completed by July 24th, 2022.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 29, 07:44 UTC
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by July 7th, 2022. We will enable these certificates within our production environment between 05:00 and 11:00 GMT on July 24th, 2022.
Actions are required by your business and are detailed in this link https://outseer.force.com/outseervision/s/3ds-advisory-0427-replace-certs. These actions must be completed by July 24th, 2022.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Apr 29, 07:44 UTC
EMEA Replacement of RGI Certificates
Jul 31, 04:00-10:00 UTC
The data transmitted over Outseer’s Generic Interface (also referred to as “RGI”) is secured by industry standard TLS, signing and encryption certificates. The leaf certificates used by the Outseer will expire on August 24th, 2022. As part of our normal operating process, we will be generating and issuing a new certificate to use.
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by July 14th, 2022. We will enable these certificates within our production environment between 04:00 and 10:00 GMT GMT on July 31st.
Actions are required by your business and are detailed in this link https://outseer.force.com/outseervision/s/3ds-0427-emea-replace-rgi-certs?t=1651127621231. These actions must be completed by July 31st, 2022.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Apr 29, 07:43 UTC
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by July 14th, 2022. We will enable these certificates within our production environment between 04:00 and 10:00 GMT GMT on July 31st.
Actions are required by your business and are detailed in this link https://outseer.force.com/outseervision/s/3ds-0427-emea-replace-rgi-certs?t=1651127621231. These actions must be completed by July 31st, 2022.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Apr 29, 07:43 UTC