All Systems Operational

US Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
EU Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
UAT Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Americas Maintenance Oct 25, 2026 04:00-10:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 24, 2026 - 05:18 UTC
Update - The planned weekend maintenance has been cancelled, and all services will remain available as normal. We will communicate a new maintenance date at a later time
Oct 21, 2026 - 15:48 UTC
Scheduled - Outseer will be performing scheduled maintenance in our Americas datacentres between 04:00 GMT and 08:00 GMT on October 25, 2026.

During this time, our teams will be applying Operating System (OS) security and stability updates to our Oracle Database. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.

If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Oct 11, 2026 - 03:42 UTC

EMEA Maintenance Nov 8, 2026 03:00-09:00 UTC

Outseer will be performing scheduled maintenance in our EMEA data centres between 03:00 GMT and 09:00 GMT on 8 November 2026.

During this maintenance window, our teams will be implementing network infrastructure enhancements that support the ongoing reliability and performance of our 3DS platform. We do not anticipate any service interruption; however, there may be brief, momentary service latency or connectivity fluctuations while the updates are being completed.

Our Operations and Engineering teams will be actively monitoring platform performance throughout the maintenance window to ensure a seamless customer experience and to quickly address any unexpected issues.

If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Posted on Oct 25, 2026 - 08:31 UTC

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

Completed - The scheduled maintenance has been completed.
Oct 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:00 UTC
Scheduled - Outseer will be performing scheduled maintenance in our EMEA datacentres between 01:00 GMT and 07:00 GMT on 18th October, 2026.

During this time, our teams will be performing maintenance activities which includes critical network ,database & infrastructure upgrades designed to enhance platform reliability, improve security posture, and support future scalability. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.

If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Oct 4, 12:25 UTC

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.