All Systems Operational
US
?
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
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File Processing
Operational
RDR's
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Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
EU
?
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
UAT
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Americas - Version Release Jun 29, 2025 03:00-09:00 UTC
Outseer will be performing scheduled maintenance in our Americas datacentres between 03:00 GMT and 9:00 GMT on Jun 29, 2025 for the deployment of 3-D Secure version 25.3.
• New functionality to create, edit, and delete user and administrator roles in User Management
• New template placeholders in Configuration Manager for recurring and installation payments
• Accessibility enhancements such as the Secure Checkout screen title is now configurable
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 28, 2025 - 14:03 UTC
• New functionality to create, edit, and delete user and administrator roles in User Management
• New template placeholders in Configuration Manager for recurring and installation payments
• Accessibility enhancements such as the Secure Checkout screen title is now configurable
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 28, 2025 - 14:03 UTC
EMEA - Version Release Jul 6, 2025 03:00-09:00 UTC
Outseer will be performing scheduled maintenance in our EMEA datacentres between 03:00 GMT and 09:00 GMT on July 06, 2025 for the deployment of 3-D Secure version 25.3.
• New functionality to create, edit, and delete user and administrator roles in User Management
• New template placeholders in Configuration Manager for recurring and installation payments
• Accessibility enhancements such as the Secure Checkout screen title is now configurable
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 04, 2025 - 07:33 UTC
• New functionality to create, edit, and delete user and administrator roles in User Management
• New template placeholders in Configuration Manager for recurring and installation payments
• Accessibility enhancements such as the Secure Checkout screen title is now configurable
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 04, 2025 - 07:33 UTC
Disaster Recovery Switch Over Test – EMEA – Scheduled Jul 13, 2025 01:00-07:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 12, 2025 - 08:38 UTC
Jun 12, 2025 - 08:38 UTC
Scheduled -
Please be advised that Outseer will be conducting our annual Disaster Recovery switch over test in the EMEA region for our 3-D Secure Services between 01:00 GMT and 07:00 GMT on July 13, 2025.
Affected functionality:
• The Disaster Recovery switch over test may involve up to 120 minutes of downtime for customers that failover successfully to our Disaster Recovery site.
• In order to switch to the Disaster Recovery site, customers need to take the following steps:
• Add the Disaster Recovery external IP address 84.207.232.254 to their Firewall rules.
• Access Outseer 3-D Secure BackOffice services via https://www.securesuite.co.uk/
• Customers that do not meet the conditions above may fail to switch over to the Disaster Recovery site and could experience downtime of up to 240 minutes.
If you have any questions regarding this activity please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 12, 2025 - 07:19 UTC
Affected functionality:
• The Disaster Recovery switch over test may involve up to 120 minutes of downtime for customers that failover successfully to our Disaster Recovery site.
• In order to switch to the Disaster Recovery site, customers need to take the following steps:
• Add the Disaster Recovery external IP address 84.207.232.254 to their Firewall rules.
• Access Outseer 3-D Secure BackOffice services via https://www.securesuite.co.uk/
• Customers that do not meet the conditions above may fail to switch over to the Disaster Recovery site and could experience downtime of up to 240 minutes.
If you have any questions regarding this activity please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 12, 2025 - 07:19 UTC