All Systems Operational
US
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
EU
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
UAT
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
US Maintenance Dec 14, 2025 03:00-09:00 UTC
Outseer will be performing scheduled maintenance in our US datacentres between 03:00 GMT and 09:00 GMT on December 14, 2025.
During this time, our teams will be performing scheduled network updates and standard patching for servers. We expect a maximum of 180 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Dec 01, 2025 - 05:40 UTC
During this time, our teams will be performing scheduled network updates and standard patching for servers. We expect a maximum of 180 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Dec 01, 2025 - 05:40 UTC
Americas - Version Release Jan 4, 2026 04:00-10:00 UTC
Outseer will be performing scheduled maintenance in our Americas datacentres between 04:00 GMT and 10:00 GMT on January 4, 2026 for the deployment of 3-D Secure version 26.1.
• Two-Step Review Process in Configuration Manager for Language templates and BIN Management
• Behavioral Biometrics enhancements: profile reset in Case Management, adding risk score data to the Behavioral Biometric score, and OTP-only challenge screens enhanced with Behavioral Biometrics
• RGI Certificate Management enhancements: TLS 1.3 Cipher Suites are now supported
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Dec 03, 2025 - 10:23 UTC
• Two-Step Review Process in Configuration Manager for Language templates and BIN Management
• Behavioral Biometrics enhancements: profile reset in Case Management, adding risk score data to the Behavioral Biometric score, and OTP-only challenge screens enhanced with Behavioral Biometrics
• RGI Certificate Management enhancements: TLS 1.3 Cipher Suites are now supported
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Dec 03, 2025 - 10:23 UTC
EMEA - Version Release Jan 11, 2026 04:00-10:00 UTC
Outseer will be performing scheduled maintenance in our EMEA datacentres between 04:00 GMT and 10:00 GMT on January 11, 2026 for the deployment of 3-D Secure version 26.1.
This version introduces new features, including:
• Two-Step Review Process in Configuration Manager for Language templates and BIN Management
• Behavioral Biometrics enhancements: profile reset in Case Management, adding risk score data to the Behavioral Biometric score, and OTP-only challenge screens enhanced with Behavioral Biometrics
• RGI Certificate Management enhancements: TLS 1.3 Cipher Suites are now supported
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Dec 10, 2025 - 09:45 UTC
This version introduces new features, including:
• Two-Step Review Process in Configuration Manager for Language templates and BIN Management
• Behavioral Biometrics enhancements: profile reset in Case Management, adding risk score data to the Behavioral Biometric score, and OTP-only challenge screens enhanced with Behavioral Biometrics
• RGI Certificate Management enhancements: TLS 1.3 Cipher Suites are now supported
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Dec 10, 2025 - 09:45 UTC