All Systems Operational
US
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
EU
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
UAT
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EMEA Maintenance Jun 14, 2026 01:00-07:00 UTC
Outseer will be performing scheduled maintenance in our EMEA datacentres between 01:00 GMT and 07:00 GMT on June 14, 2026.
During this time, our teams will be performing scheduled database and network and firmware updates. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this maintenance, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 28, 2026 - 13:12 UTC
During this time, our teams will be performing scheduled database and network and firmware updates. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this maintenance, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 28, 2026 - 13:12 UTC
Americas - Version Release Jun 28, 2026 03:00-09:00 UTC
Outseer will be performing scheduled maintenance in our Americas datacentres between 03:00 GMT and 09:00 GMT on June 28, 2026 for the deployment of 3-D Secure version 26.3.
This version introduces new features, including:
• Premium Configuration Manager to allow customers to customise their screens in line with their branding.
• Auto close case management to enhance closure rates using customer criteria
• Analytics reports delivered via PowerBI
• Addition of card status to support Mastercard SLAs
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 28, 2026 - 13:04 UTC
This version introduces new features, including:
• Premium Configuration Manager to allow customers to customise their screens in line with their branding.
• Auto close case management to enhance closure rates using customer criteria
• Analytics reports delivered via PowerBI
• Addition of card status to support Mastercard SLAs
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on May 28, 2026 - 13:04 UTC
EMEA - Version Release Jul 5, 2026 03:00-09:00 UTC
Outseer will be performing scheduled maintenance in our EMEA datacentres between 03:00 GMT and 09:00 GMT on July 5, 2026 for the deployment of 3-D Secure version 26.3.
This version introduces new features, including:
• Premium Configuration Manager to allow customers to customise their screens in line with their branding.
• Auto close case management to enhance closure rates using customer criteria
• Analytics reports delivered via PowerBI
• Addition of card status to support Mastercard SLAs
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 01, 2026 - 13:55 UTC
This version introduces new features, including:
• Premium Configuration Manager to allow customers to customise their screens in line with their branding.
• Auto close case management to enhance closure rates using customer criteria
• Analytics reports delivered via PowerBI
• Addition of card status to support Mastercard SLAs
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jun 01, 2026 - 13:55 UTC