All Systems Operational
US
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
EU
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
UAT
Operational
2.0 Transactions
Operational
Analytics
Operational
Back Office API
Operational
Back Office Applications
Operational
File Processing
Operational
RDR's
Operational
Risk Engine
Operational
Challenge Flows
Operational
Policy Engine
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
EMEA Maintenance Mar 15, 2026 01:00-07:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Mar 01, 2026 - 09:47 UTC
Mar 01, 2026 - 09:47 UTC
Scheduled -
Outseer will be performing scheduled maintenance in our EMEA datacentres between 01:00 GMT and 07:00 GMT on March 15, 2026.
During this time, our teams will be performing scheduled database updates and standard patching for servers. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
Mar 15, 2026 - 01:00 UTC
During this time, our teams will be performing scheduled database updates and standard patching for servers. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
Mar 15, 2026 - 01:00 UTC
Americas - Version Release Mar 22, 2026 04:00-10:00 UTC
Outseer will be performing scheduled maintenance in our Americas datacentres between 04:00 GMT and 10:00 GMT on March 22, 2026 for the deployment of 3-D Secure version 26.2
• Implement handling for duplicate CReq in browser transactions and enable the Immediate RReq option for issuers.
• Add Visa authentication insights message extension and support for Visa Payment Passkeys (VPP).
• Expose CRE facts in PM (POLM).
• Enhance Configuration Manager introducing a Status U switch to give control to the Issuers.
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Feb 23, 2026 - 18:56 UTC
• Implement handling for duplicate CReq in browser transactions and enable the Immediate RReq option for issuers.
• Add Visa authentication insights message extension and support for Visa Payment Passkeys (VPP).
• Expose CRE facts in PM (POLM).
• Enhance Configuration Manager introducing a Status U switch to give control to the Issuers.
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Feb 23, 2026 - 18:56 UTC
Americas Replacement of RGI Certificates Apr 26, 2026 03:00-09:00 UTC
The data transmitted over Outseer’s Generic Interface (also referred to as “RGI”) is secured by industry standard TLS, signing and encryption certificates. The leaf certificates used by the Outseer will expire on May 22, 2026. As part of our normal operating process, we will be generating and issuing new certificates.
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by April 9, 2026. We will enable these certificates within our production environment between 03:00 and 09:00 AM GMT on April 26, 2026.
Actions are required by your business and are detailed in this link:
https://outseer.my.site.com/outseervision/s/document-item?bundleId=3-D-Secure-Maintenance-Notification-Replacement-of-RGI-Certificates-in-Americas-Based-Production&topicId=Content%2FProductAdvisory%2F2026Certificates%2FCertificatesRGI_Americas2026.htm&_LANG=enus
These actions must be completed by April 26.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 15, 2026 - 14:57 UTC
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by April 9, 2026. We will enable these certificates within our production environment between 03:00 and 09:00 AM GMT on April 26, 2026.
Actions are required by your business and are detailed in this link:
https://outseer.my.site.com/outseervision/s/document-item?bundleId=3-D-Secure-Maintenance-Notification-Replacement-of-RGI-Certificates-in-Americas-Based-Production&topicId=Content%2FProductAdvisory%2F2026Certificates%2FCertificatesRGI_Americas2026.htm&_LANG=enus
These actions must be completed by April 26.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 15, 2026 - 14:57 UTC
EMEA Replacement of RGI Certificates Apr 26, 2026 03:00-09:00 UTC
The data transmitted over Outseer’s Generic Interface (also referred to as “RGI”) is secured by industry standard TLS, signing and encryption certificates. The leaf certificates used by the Outseer will expire on May 22, 2026. As part of our normal operating process, we will be generating and issuing new certificates.
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by April 9, 2026. We will enable these certificates within our production environment between 03:00 and 09:00 AM GMT on April 26, 2026.
Actions are required by your business and are detailed in this link:
https://outseer.my.site.com/outseervision/s/document-item?bundleId=3-D-Secure-Maintenance-Notification-Replacement-of-RGI-Certificates-in-EMEA-Based-UAT-Production&topicId=Content/ProductAdvisory/2026Certificates/CertificatesRGI_EMEA2026.htm&_LANG=enus
These actions must be completed by April 26.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 15, 2026 - 14:57 UTC
To ensure a smooth transition, Outseer will add the new chains to our key stores and share the chains by April 9, 2026. We will enable these certificates within our production environment between 03:00 and 09:00 AM GMT on April 26, 2026.
Actions are required by your business and are detailed in this link:
https://outseer.my.site.com/outseervision/s/document-item?bundleId=3-D-Secure-Maintenance-Notification-Replacement-of-RGI-Certificates-in-EMEA-Based-UAT-Production&topicId=Content/ProductAdvisory/2026Certificates/CertificatesRGI_EMEA2026.htm&_LANG=enus
These actions must be completed by April 26.
No impact is expected to our services during this scheduled maintenance activity for customers who are compliant with the requirements. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 15, 2026 - 14:57 UTC