All Systems Operational

US ? Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
EU ? Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
UAT Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Americas - Version Release Jun 29, 2025 03:00-09:00 UTC

Outseer will be performing scheduled maintenance in our Americas datacentres between 03:00 GMT and 9:00 GMT on Jun 29, 2025 for the deployment of 3-D Secure version 25.3.

• New functionality to create, edit, and delete user and administrator roles in User Management
• New template placeholders in Configuration Manager for recurring and installation payments
• Accessibility enhancements such as the Secure Checkout screen title is now configurable

No impact is expected to our services during this scheduled maintenance.

If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Posted on May 28, 2025 - 14:03 UTC

EMEA - Version Release Jul 6, 2025 03:00-09:00 UTC

Outseer will be performing scheduled maintenance in our EMEA datacentres between 03:00 GMT and 09:00 GMT on July 06, 2025 for the deployment of 3-D Secure version 25.3.

• New functionality to create, edit, and delete user and administrator roles in User Management
• New template placeholders in Configuration Manager for recurring and installation payments
• Accessibility enhancements such as the Secure Checkout screen title is now configurable

No impact is expected to our services during this scheduled maintenance.

If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Posted on Jun 04, 2025 - 07:33 UTC

Disaster Recovery Switch Over Test – EMEA – Scheduled Jul 13, 2025 01:00-07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 2025 - 08:38 UTC
Scheduled - Please be advised that Outseer will be conducting our annual Disaster Recovery switch over test in the EMEA region for our 3-D Secure Services between 01:00 GMT and 07:00 GMT on July 13, 2025.

Affected functionality:
• The Disaster Recovery switch over test may involve up to 120 minutes of downtime for customers that failover successfully to our Disaster Recovery site.
• In order to switch to the Disaster Recovery site, customers need to take the following steps:
• Add the Disaster Recovery external IP address 84.207.232.254 to their Firewall rules.
• Access Outseer 3-D Secure BackOffice services via https://www.securesuite.co.uk/
• Customers that do not meet the conditions above may fail to switch over to the Disaster Recovery site and could experience downtime of up to 240 minutes.

If you have any questions regarding this activity please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Jun 12, 2025 - 07:19 UTC
Jun 22, 2025

No incidents reported today.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.