All Systems Operational

US ? Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
EU ? Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
UAT Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Disaster Recovery Switch Over Test – EMEA – Scheduled Jul 13, 2025 01:00-07:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 2025 - 08:38 UTC
Scheduled - Please be advised that Outseer will be conducting our annual Disaster Recovery switch over test in the EMEA region for our 3-D Secure Services between 01:00 GMT and 07:00 GMT on July 13, 2025.

Affected functionality:
• The Disaster Recovery switch over test may involve up to 120 minutes of downtime for customers that failover successfully to our Disaster Recovery site.
• In order to switch to the Disaster Recovery site, customers need to take the following steps:
• Add the Disaster Recovery external IP address 84.207.232.254 to their Firewall rules.
• Access Outseer 3-D Secure BackOffice services via https://www.securesuite.co.uk/
• Customers that do not meet the conditions above may fail to switch over to the Disaster Recovery site and could experience downtime of up to 240 minutes.

If you have any questions regarding this activity please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 12, 2025 - 07:19 UTC
Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025
EMEA - Version Release
Completed - The scheduled maintenance has been completed.
Jul 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 03:00 UTC
Scheduled - Outseer will be performing scheduled maintenance in our EMEA datacentres between 03:00 GMT and 09:00 GMT on July 06, 2025 for the deployment of 3-D Secure version 25.3.

• New functionality to create, edit, and delete user and administrator roles in User Management
• New template placeholders in Configuration Manager for recurring and installation payments
• Accessibility enhancements such as the Secure Checkout screen title is now configurable

No impact is expected to our services during this scheduled maintenance.

If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 4, 07:33 UTC
Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025
Americas - Version Release
Completed - The scheduled maintenance has been completed.
Jun 29, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 03:00 UTC
Scheduled - Outseer will be performing scheduled maintenance in our Americas datacentres between 03:00 GMT and 9:00 GMT on Jun 29, 2025 for the deployment of 3-D Secure version 25.3.

• New functionality to create, edit, and delete user and administrator roles in User Management
• New template placeholders in Configuration Manager for recurring and installation payments
• Accessibility enhancements such as the Secure Checkout screen title is now configurable

No impact is expected to our services during this scheduled maintenance.

If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
May 28, 14:03 UTC
Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
UAT Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 10:30 UTC
Scheduled - Outseer will be performing scheduled maintenance in our UAT datacenters on June 26, 2025
from 10:30 am GMT to 12:30 pm GMT.
During this time, our teams will be performing Network maintenance, and the UAT environment will be unavailable.

If you have any questions regarding this maintenance, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 25, 09:26 UTC
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