All Systems Operational
US ? Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
EU ? Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
UAT Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024
Completed - The scheduled maintenance has been completed.
Apr 7, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 09:00 UTC
Scheduled - Outseer will be performing scheduled maintenance in our UAT datacentres between 09:00 GMT and 17:00 GMT on April 7, 2024.

During this time, our teams will be performing scheduled database updates and standard patching for servers. UAT will not be available during this scheduled maintenance. Production will not be impacted. Our operations team will be closely monitoring service performance during this period.

If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Apr 3, 12:35 UTC
Completed - The scheduled maintenance has been completed.
Apr 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 03:00 UTC
Scheduled - Outseer will be performing scheduled maintenance in our EMEA datacentres between 03:00 GMT and 09:00 GMT on April 7, 2024 for the deployment of 3-D Secure version 24.2.

This version introduces new features, including:
• Important Name Change: The Back Office Master App is now the 3-D Secure Portal.
• Email and Email Domain were added as data entities in the Global Data Network to improve fraud detection.
• 3-D Secure now supports the Visa FIDO On-Behalf-Of flow.
• The SSO Identifier column has been added to the New Users Report and Updated Users Report.
• You can now export the Cases List to a CSV file.
• In the Case Management Activity Log under Transaction Details, the Alias Type is now indicated with the Operation.
• You can now set policy against the following Transaction Details Facts: Transaction Protocol Version and VISA RBA Score.
• When creating a rule in Policy Management, you can no longer select Browser Based (1.0) as the Transaction Type.

No impact is expected to our services during this scheduled maintenance.

If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688

Apr 2, 07:31 UTC
Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.