All Systems Operational

US Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
EU Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
UAT Operational
2.0 Transactions Operational
Analytics Operational
Back Office API Operational
Back Office Applications Operational
File Processing Operational
RDR's Operational
Risk Engine Operational
Challenge Flows Operational
Policy Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 10, 2026

No incidents reported today.

Aug 9, 2026

Disaster Recovery Switch Over Test – EMEA – Scheduled
Completed - Please be advised that Outseer has completed the Disaster Recovery switch over test for the EMEA 3-D Secure service as of 04:00 GMT on August 9, 2026.

3DS 2.0 Authentication Status "U" was returned for all AREQ requests between 01:00 and 01:55 GMT and between 03:33 and 03:58 GMT.

If you have any questions regarding this activity please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Aug 9, 04:32 UTC
Update - Please be advised that Outseer is now switching back to the EMEA 3-D Secure production site. An additional notification will be sent upon completion of this switch.

If you have any questions regarding this activity please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Aug 9, 03:32 UTC
Update - Please be advised that the Disaster Recovery site for the EMEA 3-D Secure service is now active.

If you have any questions regarding this activity please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Aug 9, 02:21 UTC
Update - Please be advised that Outseer has started our annual Disaster Recovery switch over test for the EMEA Based 3-D Secure service. The switch over is planned to be completed by 02:20 GMT.

If you have any questions regarding this activity please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Aug 9, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 17:22 UTC
Scheduled - Please be advised that Outseer has rescheduled its annual Disaster Recovery (DR) switchover test for the EMEA region's 3-D Secure Services. The test, originally planned for 12th July 2026 between 01:00 GMT and 07:00 GMT, has been postponed and will now take place on 09th August 2026 01:00 GMT and 07:00 GMT

Affected functionality:
• The Disaster Recovery switch over test may involve up to 120 minutes of downtime for customers that failover successfully to our Disaster Recovery site.

In order to switch to the Disaster Recovery site, customers need to take the following steps:
• Add the Disaster Recovery external IP address 84.207.232.254 to their Firewall rules.
• Access Outseer 3-D Secure BackOffice services via https://www.securesuite.co.uk

Customers that do not meet the conditions above may fail to switch over to the Disaster Recovery site and could experience downtime of up to 240 minutes.

If you have any questions regarding this activity, please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jun 8, 14:28 UTC

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

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