Outseer 3-D Secure Status

All Systems Operational

US Operational

2.0 Transactions Operational

Analytics Operational

Back Office API Operational

Back Office Applications Operational

File Processing Operational

RDR's Operational

Risk Engine Operational

Challenge Flows Operational

Policy Engine Operational

EU Operational

2.0 Transactions Operational

Analytics Operational

Back Office API Operational

Back Office Applications Operational

File Processing Operational

RDR's Operational

Risk Engine Operational

Challenge Flows Operational

Policy Engine Operational

UAT Operational

2.0 Transactions Operational

Analytics Operational

Back Office API Operational

Back Office Applications Operational

File Processing Operational

RDR's Operational

Risk Engine Operational

Challenge Flows Operational

Policy Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

EMEA Maintenance Jan 19, 2025 04:00-06:00 UTC

Outseer will be performing scheduled maintenance in our EMEA datacentres between 04:00 GMT and 06:00 GMT on January 19, 2025.

Between 04:00 and 06:00 GMT, our teams will be performing network updates and configuration changes.

We do not anticipate any impact to our services from these maintenance updates.

Our operations team will be closely monitoring service performance before, during, and after this maintenance period.

If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted on Jan 08, 2025 - 08:20 UTC

Past Incidents

Jan 16, 2025

No incidents reported today.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

EMEA - Version Release

Completed - The scheduled maintenance has been completed.
Jan 12, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 04:00 UTC

Scheduled - Outseer will be performing scheduled maintenance in our EMEA datacentres between 04:00 GMT and 10:00 GMT on January 12, 2025 for the deployment of 3-D Secure version 25.1.

• New transaction filters for enhanced researching with Investigate in Case Management
• Bulk editing on transactions with different PANs in Case Management
• A static view of user roles and privileges in User Management
• Introduction of Behavioral Biometrics as a second factor with OTP in the authentication challenge flow
• Optional automatic provisioning of users during the SSO login process
• Distinguishing EMVCo protocol sub-versions in Analytics
• EMVCo 3-D Secure 2.3.1 Certification

No impact is expected to our services during this scheduled maintenance.

If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Dec 18, 13:49 UTC

EMEA Maintenance

Completed - The scheduled maintenance has been completed.
Jan 12, 04:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 02:00 UTC

Scheduled - Outseer will be performing scheduled maintenance in our EMEA datacentres between 02:00 GMT and 04:00 GMT on January 12, 2025.

During this time, our teams will be performing scheduled electrical maintenance. No impact is expected to our services during this scheduled maintenance. Our operations team will be closely monitoring service performance during this period.

If you have any questions regarding this maintenance please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Jan 9, 08:31 UTC

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

Americas - Version Release

Completed - The scheduled maintenance has been completed.
Jan 5, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 04:00 UTC

Scheduled - Outseer will be performing scheduled maintenance in our Americas datacentres between 04:00 GMT and 10:00 GMT on January 5, 2025 for the deployment of 3-D Secure version 25.1.

• New transaction filters for enhanced researching with Investigate in Case Management
• Bulk editing on transactions with different PANs in Case Management
• A static view of user roles and privileges in User Management
• Introduction of Behavioral Biometrics as a second factor with OTP in the authentication challenge flow
• Optional automatic provisioning of users during the SSO login process
• Distinguishing EMVCo protocol sub-versions in Analytics
• EMVCo 3-D Secure 2.3.1 Certification

No impact is expected to our services during this scheduled maintenance.

If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Dec 4, 09:22 UTC

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.