Errors in EMV Challenge Flows

Incident Report for Outseer 3-D Secure

Resolved

This incident has been resolved.
Posted May 18, 2026 - 05:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 18, 2026 - 04:58 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 18, 2026 - 04:51 UTC

Investigating

Please be advised that an incident has been detected which impacts the components below. Our teams are investigating the incident and we will provide a further update within 30 minutes.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted May 18, 2026 - 04:12 UTC
This incident affected: US (2.0 Transactions, Challenge Flows).