Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 29, 2024 - 03:00 UTC
Scheduled
Outseer will be performing scheduled maintenance in our Americas datacentres between 03:00 GMT and 09:00 GMT on September 29, 2024 for the deployment of 3-D Secure version 24.4.
• The new User Management application (accessible through the 3DS Portal) replaces the legacy Customer Service Administration application. • If your user role allows, you can search cases by BIN in Case Management. • For Processors Only: The FI ID is visible in the Cases List and Transaction Details in Case Management and the FI ID is included in exports to CSV. • Multiple changes have been implemented to remain aligned with EMVCo specifications.
No impact is expected to our services during this scheduled maintenance.
If you have any questions regarding this scheduled release please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers: US: +1 844 268 8733 US International: +1 415 842 3467 Mexico Toll Free: +52 800 283 3431 NZ: +64 800 688 733 AU: +61 1800 268 873 UK: +44 800 640 4688
Posted Aug 29, 2024 - 07:01 UTC
This scheduled maintenance affected: US (2.0 Transactions, Analytics, Back Office API, Back Office Applications, File Processing, RDR's, Risk Engine, Challenge Flows, Policy Engine).