Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 15, 2024 - 02:00 UTC
Scheduled
Outseer will be performing scheduled maintenance in our EMEA & Americas datacentres between 02:00 GMT and 07:00 GMT on September 15, 2024.
The breakdown of the maintenance window is as follows:
Between 02:00 and 05:30 GMT, our teams will be performing scheduled network updates and standard patching for servers. Between 05:30 and 07:00 GMT, our teams will be performing configuration changes for specific customers.
We do not anticipate any impact to our services from these maintenance updates.
Our operations team will be closely monitoring service performance before, during, and after this maintenance period.
If you have any questions regarding this maintenance, please contact our Customer Support team at support@outseer.com or by calling us directly at one of the following numbers: US: +1 844 268 8733 US International: +1 415 842 3467 Mexico Toll Free: +52 800 283 3431 NZ: +64 800 688 733 AU: +61 1800 268 873 UK: +44 800 640 4688
Posted Sep 12, 2024 - 15:54 UTC
This scheduled maintenance affected: US (2.0 Transactions, Analytics, Back Office API, Back Office Applications, File Processing, RDR's, Risk Engine, Challenge Flows, Policy Engine) and EU (2.0 Transactions, Analytics, Back Office API, Back Office Applications, File Processing, RDR's, Risk Engine, Challenge Flows, Policy Engine).