Errors in EMV Challenge Flows
Incident Report for Outseer 3-D Secure
Resolved
Outseer can confirm that the incident which started at 01:20 GMT is now resolved as of 03:47 GMT.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted Feb 23, 2024 - 04:12 UTC
Monitoring
Our team has implemented a solution to the issue identified. We continue to monitor the service to verify normal operation and we will provide a further update within 30 minutes.
Posted Feb 23, 2024 - 03:52 UTC
Update
Our team is continuing to investigate the issue. We will provide a further update within 30 minutes.
Posted Feb 23, 2024 - 03:37 UTC
Update
Our team is continuing to investigate the issue. We will provide a further update within 30 minutes.
Posted Feb 23, 2024 - 03:11 UTC
Update
Our team is continuing to investigate the issue. We will provide a further update within 30 minutes.
Posted Feb 23, 2024 - 02:35 UTC
Investigating
Please be advised that an incident has been detected which impacts the components below. Our teams are investigating the incident and we will provide a further update within 30 minutes.

If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers:
US: +1 844 268 8733
US International: +1 415 842 3467
Mexico Toll Free: +52 800 283 3431
NZ: +64 800 688 733
AU: +61 1800 268 873
UK: +44 800 640 4688
Posted Feb 23, 2024 - 01:56 UTC
This incident affected: EU (Challenge Flows).