Services were unavailable between 04:07 and 05:38. 3DS 2.0 Authentication Status "U" was returned for all AREQ requests.
Posted Jul 17, 2022 - 05:57 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 17, 2022 - 03:00 UTC
Update
Outseer has made the following changes to the planned deployment timelines:
Outseer will be performing scheduled maintenance in our EMEA datacentres between 03:00 GMT and 9:00 GMT on July 17th, 2022.
During this time, our teams will be performing scheduled network updates. We expect a maximum of 120 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
Posted Jul 13, 2022 - 13:59 UTC
Scheduled
Outseer will be performing scheduled maintenance in our EMEA datacentres between 04:00 GMT and 10:00 GMT on July 17th, 2022.
During this time, our teams will be performing scheduled network updates. We expect a maximum of 240 minutes of downtime during this maintenance window. Our operations team will be closely monitoring service performance during this period.
If you have any questions regarding this incident please contact our Customer Support team at support@outseer.com or by calling us directly on one of the following numbers: US: +1 844 268 8733 US International: +1 415 842 3467 Mexico Toll Free: +52 800 283 3431 NZ: +64 800 688 733 AU: +61 1800 268 873 UK: +44 800 640 4688
Posted Jun 29, 2022 - 08:13 UTC
This scheduled maintenance affected: EU (2.0 Transactions, Analytics, Back Office API, Back Office Applications, File Processing, RDR's, Risk Engine, Challenge Flows, Policy Engine).